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Bell Hosted IP Voice PDF Print E-mail

Bell Canada's Hosted IP Voice solution delivers enhanced PBX functionality through Bell's leading MPLS network.  This industry leading solution combines reach features and a robust service architecture.

Key Features:

Sim Ring / Mobile Integration: Provide clients with a single number for clients to reach you.  Users can specify which phone to ring: Office - Home - Mobile - Colleague - Receptionist.  A single softkey allows users to toggle between their office based IP phone and their mobile phone without interupting the call.

Receptionist Console: Simplify inbound call management with a convenient PC-based application that provides real-time presence / availability and the ability to transfer calls to agents, voicemail or mobile phones with a click of a mouse.

Multi-Location Integration:  Link employees in multiple locations through one telephony system to enhance productivity and customer experience.  No need for expensive network connectivity or risk of poor voice quality.

Mobile Office: Provide mobile workers with a mobile office stick which combines a USB softphone and headset allowing users access to their corporate phone system from any PC or laptop with a decent Internet connection.  Users can make and receive calls anywhere, and appear as if they are in the office.

PC Integration: Easily manage and configure desk phone features and settings from your PC.  Click to call from MS Outlook, MS Explorer or Firefox using the snap-on toolbar.

Voicemail to Email: Users can enjoy the convenience of checking voicemail from their email inbox with the ability to forward message to co-workers via email or archive as required.  Voicemails can be reviewed via computer, smartphone or any landline.

 

Robust Service Architecture:

Dedicated T1 backhaul: Benefit from Bell Canada's robust private WAN infrastructure and the reliability of T1 connectivity to ensure your voice quality and connectivity is never compromised.

Quality Of Service:  Voice traffic is kept seperate from your corporate data traffic to ensure premium voice quality.

Industry Leading Service Levels:  24x7 proactive service monitoring and voice quality measurements.  Redundant switches provide enterprise grade service levels and performance.

Enhanced 911: Analog trunk provides enhanced 911 services as well as survivability.

Industry Leading Vendors:  A solution built on industry leading vendors; Bell Canada, Cisco and Broadsoft.

 


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